Strengthening leaseholder protections over fees, charges and services: consultation

Closes 26 Sep 2025

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Differences between England and Wales

  1. Many of the subordinate legislation making powers which must be used before the 2024 Act can be implemented are exercisable by the Secretary of State in relation to England and by the Welsh Ministers in relation to Wales. Our governments are interested in understanding whether there are differences between England and Wales which could merit a different approach across these policy proposals in each country.
  1. The answers to these questions will assist us in understanding what practices may be different in each country, and therefore whether a different approach is required.
  1. Additionally, there is an opportunity for divergence between England and Wales in the approach to further future reforms, outlined in the second part of this document. We are interested to understand views on the case for change and the particular benefits or otherwise for Wales of undertaking reforms in relation to the major works regime, other service charge matters and minimum qualifications of property managing agents set out in this consultation. Responses to these questions will be taken into account by Welsh Ministers in decisions about future legislative reforms for Wales. 
193. If you are a leaseholder, where is your property?
194. If you are a managing agent, landlord, or other interested party, where are the properties that you deal with?
195. Are you aware of any differences in the operation of service charges or service charge accounts between England and Wales?
196. Are you aware of any differences in the operation of the transparency of insurance policies between England and Wales?
197. Are you aware of any differences in the operation of the litigation costs regime between England and Wales?
198. In your opinion, are there reasons why an alternative approach should be taken in Wales than that for England, in relation to the potential for future reforms explored in the second half of this consultation (the major works regime, other service charge matters and minimum qualifications of property management agents)?
199. What, in your opinion, would be the likely effects of these proposals on the Welsh language? We are particularly interested in any likely effects on opportunities to use the Welsh language as well as making sure the Welsh language is treated equally to English.
200. In your opinion, could these proposals be formulated or changed so as to have positive effects or more positive effects on using the Welsh language and on not treating the Welsh language less favourably than English?
201. In your opinion, could these proposals be formulated or changed so as to mitigate any negative effects on using the Welsh language and on not treating the Welsh language less favourably than English?